Shipping policy

Where we ship. Currently within the United States only.


Cost. Free standard shipping on all orders.

Processing time. Orders are prepared within 2 business days.

Delivery time. Estimated 7 business days after processing.

Tracking. You'll receive a tracking link by email once your order ships.

Delays / issues. Sotelo isn't responsible for carrier delays once the package is in transit. If a package is lost or damaged in transit, contact us at sotelocontactus@gmail.com and we'll make it right.